At Sports Camp, customer satisfaction is our priority. We strive to deliver genuine, high-quality sports equipment and fitness products. If you receive a damaged, defective, incorrect, or incomplete product, you may request a return or exchange within 7 days of delivery. To be eligible, the item must be unused, in its original packaging, and accompanied by the original invoice and all accessories. Products damaged due to misuse, normal wear and tear, or unauthorized modifications are not eligible for return or exchange. Once your request is reviewed and approved, we will arrange a replacement, exchange, or refund (where applicable) in accordance with our policy. For any return or exchange assistance, please contact our customer support team with your order details.