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At Sports Camp, customer satisfaction is our priority. We strive to deliver genuine, high-quality sports equipment and fitness products. If you receive a damaged, defective, incorrect, or incomplete product, you may request a return or exchange within 7 days of delivery. To be eligible, the item must be unused, in its original packaging, and accompanied by the original invoice and all accessories. Products damaged due to misuse, normal wear and tear, or unauthorized modifications are not eligible for return or exchange. Once your request is reviewed and approved, we will arrange a replacement, exchange, or refund (where applicable) in accordance with our policy. For any return or exchange assistance, please contact our customer support team with your order details.

At Sports Camp, we strive to ensure that every order is packed securely and delivered as quickly as possible. We ship sports equipment, fitness accessories, gym machines, and related products across India through trusted courier and logistics partners. Orders are typically processed within 1–3 business days, while delivery timelines may vary depending on the destination, product availability, and courier service. Customers will receive shipment tracking details once the order has been dispatched. Shipping charges, if applicable, will be displayed during checkout. While we make every effort to deliver orders within the estimated timeframe, delays caused by unforeseen circumstances, natural events, public holidays, or courier issues may occasionally occur. If you receive a damaged or incorrect product, please contact our support team within 48 hours of delivery so we can assist with a suitable resolution.