Terms of Service
Last Updated: July 2026
At Sports Camp, your privacy is important to us. We are committed to protecting the personal information you share while visiting our website, purchasing sports equipment, contacting our team, or using any of our services. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your personal data. By using our website, you agree to the practices outlined in this Privacy Policy.
Who We Are
Sports Camp is one of Raipur's trusted destinations for premium sports equipment, fitness accessories, gym machines, treadmills, and commercial fitness solutions. We proudly serve individual athletes, fitness enthusiasts, schools, colleges, sports academies, clubs, corporate organizations, gyms, and wholesale buyers across India. Our mission is to provide genuine products, expert guidance, and a secure shopping experience both online and in-store.
Information We Collect
When you visit our website, place an order, register an account, submit an enquiry, or contact us, we may collect information such as your name, email address, mobile number, billing and shipping address, company name (where applicable), GST details for business customers, and order-related information. Payment details are securely processed through trusted payment gateway providers, and Sports Camp does not store your debit card, credit card, CVV, PIN, or online banking credentials.
In addition to personal information, our website automatically collects technical information including your IP address, browser type, device information, operating system, pages visited, time spent on the website, referral source, and cookie data. This information helps us improve website performance, understand customer preferences, and enhance your overall shopping experience.
How We Use Your Information
The information we collect is used to process and deliver your orders, provide customer support, respond to enquiries, manage your account, verify transactions, arrange product deliveries, and provide warranty or after-sales assistance. We also use your information to improve our website, develop better products and services, enhance website security, prevent fraudulent activities, and comply with legal obligations.
With your permission, we may also send promotional emails, exclusive offers, new product launches, seasonal discounts, sports tips, and updates about our latest collections. You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or by contacting our support team.
Cookies and Website Analytics
Our website uses cookies and similar technologies to provide a smoother browsing experience. Cookies help remember your preferences, keep products in your shopping cart, improve website functionality, analyze visitor behavior, and measure the effectiveness of marketing campaigns. You can manage or disable cookies through your browser settings; however, some website features may not function correctly if cookies are disabled.
To better understand website performance and improve user experience, we may use trusted analytics and marketing platforms such as Google Analytics, Google Search Console, Google Ads, Meta Pixel (Facebook and Instagram), Shopify Analytics, and similar services. These tools collect anonymous statistical information and do not provide us with sensitive financial information.
Sharing Your Information
Sports Camp values your trust and does not sell, rent, or trade your personal information to third parties. We only share your information when it is necessary to complete your order, provide customer support, process payments, deliver products, or comply with applicable legal requirements.
Your information may be shared with courier and logistics partners for order delivery, secure payment gateway providers for payment processing, website hosting providers, technology partners who help us operate our online store, and government authorities if disclosure is required by law. All service providers are expected to maintain appropriate standards of confidentiality and data security.
Data Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure. Our website uses industry-standard security practices and secure connections wherever possible. Although no online system can guarantee absolute security, we continuously monitor and improve our security measures to provide a safe shopping environment for our customers.
Data Retention
We retain your personal information only for as long as it is necessary to process orders, provide customer service, maintain warranty records, comply with legal obligations, resolve disputes, and improve our business operations. When your information is no longer required, it is securely deleted or anonymized in accordance with applicable laws and industry best practices.
Your Rights
You have the right to request access to the personal information we hold about you, update or correct inaccurate information, request deletion of your personal data where legally applicable, withdraw consent for promotional communications, and request clarification regarding how your information is used. We will make reasonable efforts to respond to all legitimate requests within an appropriate timeframe.
Children's Privacy
Sports Camp does not knowingly collect personal information from children under the age of 18 without parental or guardian consent. If we become aware that such information has been collected unintentionally, we will take appropriate steps to remove it from our records.
Third-Party Websites
Our website may include links to third-party websites, social media platforms, payment gateways, or external resources for your convenience. Once you leave our website, the privacy practices of those third-party websites are governed by their own privacy policies. We encourage you to review their policies before sharing any personal information.
Policy Updates
Sports Camp may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices. Any updates will be published on this page along with the revised effective date. We encourage visitors to review this Privacy Policy periodically to stay informed about how we protect their information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, please contact us.
Sports Camp – Best Sports Shop in Raipur | Gym Equipment Dealer | Treadmill Dealer
Address: Modern Complex, B1, Beside Punjab National Bank, Moti Bagh, Shastri Market, Raipur, Chhattisgarh – 492001
Phone: +91 90393 86829
Business Hours: Monday to Saturday: 10:30 AM – 9:30 PM | Sunday: Closed
At Sports Camp, protecting your privacy is part of our commitment to delivering a trustworthy, transparent, and secure shopping experience. Whether you're purchasing sports equipment, fitness accessories, gym machines, or placing a wholesale order, you can be confident that your information is handled responsibly and with the highest level of care.
